Overview -

Title: How CRM creates value for Aftersales 

Date: Fri, 13th Jul 2018

Time: 11 AM - IST

Duration: 30 Minutes

Fee: No Registration Fee

 

Webinar Agenda -

In this 30 minutes of webinar, you will get to know how AUTOSherpa™ CRM can create value for your business by – 

  1. Increasing customer base with effective forecasting techniques for active and lost customers. 
  2. Empowering CRE team customer groups based on service pattern, demography, KMs driven, Fuel type, vehicle ageing etc. 
  3. Delight customers with automation workflows - SMS/ Emails offers & discounts that are tailor-made for each customer type. 
  4. Digitize engagement for CREs, CRMs, Service Advisors & pick-up drivers using mobile & web apps. 
  5. 100% traceability of calls & SMS for training and quality monitoring and improvement. 
  6. Intuitive reports that are complaint with OEM’s SAS/SOP.