Title: How CRM creates value for Aftersales
Date: Wed, 14th Feb 2018
Time: 03:00 PM - IST
Duration: 45 Minutes
Fee: No Registration Fee
Webinar Agenda -
In this 45 minutes of webinar, you will get to know how AUTOSherpa™ CRM can create value for your business by –
- Increasing customer base with effective forecasting techniques for active and lost customers.
- Empowering CRE team customer groups based on service pattern, demography, KMs driven, Fuel type, vehicle ageing etc.
- Delight customers with automation workflows - SMS/ Emails offers & discounts that are tailor-made for each customer type.
- Digitize engagement for CREs, CRMs, Service Advisors & pick-up drivers using mobile & web apps.
- 100% traceability of calls & SMS for training and quality monitoring and improvement.
- Intuitive reports that are complaint with OEM’s SAS/SOP.
Sample Product Video